REPUTATION MANAGEMENT

 
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Reputation Management

ConnectionText’s reputation software monitors and manage every aspect of a local business’ online reputation – including reviews, listings, and mentions.

ConnectionText gives our clients insight into what the online community is saying about them—monitor customer reviews, and get notifications whenever their business is mentioned on the web. It also identifies missing or inaccurate online listings, allowing us to improve their visibility in local search.

Key Features for Reputation Management

  • We compile reviews from dozens of sites so we can easily see what’s being said about your business online.

  • Improve search rank by identifying your online business listings that are inaccurate or missing from essential directories and online listing sources.

  • Monitor where your business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.

  • Use competitive benchmarking to see how your business stacks up to the competition on social media outlets and local search.

  • Respond to Google and Facebook reviews.